Returns & order help

Let’s help with your order.

If your order arrives damaged, is incorrect, or you have another concern, contact Health Nova with your order reference and a short description. Keep the packaging and product while we review the issue.

Before sending anything back.

Please contact us first so we can provide the appropriate next steps and return instructions for your order.

Need to change an order?

Send your request as soon as possible. Changes depend on the order’s current fulfillment status.